Privacy Policy

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Privacy Policy for Get A Grip

Last updated: 15/04/2026

Get A Grip is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and store your information when you use our website or services.

Get a Grip (Whitby) Ltd is a mobile tyre fitting service operating in the UK. If you have any questions about this policy, you can contact us at: 

Email: info@getagripltd.co.uk Phone: 07350752507

We may collect and process personal details such as your name, phone number, and email address, as well as location details like your address or postcode for mobile tyre services. We may also collect vehicle information including registration, tyre sizes, and vehicle type, along with payment details where applicable (we do not store full card details). Additionally, we may collect website usage data such as IP address, browser type, and pages visited through cookies.

We use your information to provide and manage our tyre fitting services, respond to enquiries and bookings, process payments, improve our website and services, and send updates or offers if you have opted in to receive them.

We process your data under the lawful bases of contract (to carry out work you’ve requested), legitimate interests (to run and improve our business), and consent (for marketing communications, which you can withdraw at any time).

We do not sell your data. We may share your information with payment providers, IT and website service providers, and legal authorities if required by law. All third parties are required to keep your data secure.

We only retain your data for as long as necessary. Job records may be kept for up to 6 years for tax and legal purposes, enquiries for up to 12 months, and marketing data until you opt out.

Under UK GDPR, you have the right to access your personal data, correct inaccurate data, request deletion of your data, restrict or object to processing, and request data portability. To exercise these rights, please contact us using the details above.

Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.

We take appropriate measures to protect your data, including secure servers, encrypted connections (SSL), and limiting access to personal data.

We may update this policy from time to time. Any changes will be posted on this page with an updated date.